Hemophilia
Axelacare Health Solutions is a leading provider to those persons and caregivers living with a bleeding disorder. We utilize a team approach to ensure that the unique challenges and specialized care of this chronic medical condition are delivered in such a way that each patient has a positive experience and outcome.
The Axelacare team is dedicated to deliver high quality care and personalized service. The team consists of pharmacists and nurses, patient care and benefits coordinators. These professionals work directly with you and your physician and/or Hemophilia Treatment Center in coordinating the best possible solutions to meet your individual needs.
Our Clinical Services
- Highly experienced pharmacists and nurses that are available on call 24 hour, 7 day a week.
- Toll-free pharmacy phone and fax numbers.
- 24-hour home delivery standard.
- Emergency delivery in less than 24 hours when needed.
- Customized ancillaries to support infusion protocals.
- Patient Infusion Logs.
- Selected related oral medications available.
- We provide direct nursing care as well as work with national network of nursing agencies with whom we can coordinate each patient’s care.
- Individualized treatment plans identify each patient’s area of need and allow the nursing and pharmacy staff to focus on the areas that will most improve the patient’s care.
- Sharps disposal systems Product recall notification.
The Reimbursement Services
- Personalized Referral Process for individual Physicians, Hospitals, and Managed Care Plans.
- Reimbursement specialists will coordinate direct billing to insurance companies and other payment sources.
- We accept most of the major health insurance plans as well as Pharmacy Benefit Management Plans (PBMs).
- We will initiate prior authorization and precertifications and have a proven denial prevention process.
- We will coordinate benefits between multiple payors to minimize the patient out of pocket expense.
- We will provide the patient with documentation that clearly outlines the patients expected out of pocket expense for the therapy, supplies and nursing.
- Confirm benefits already applied to the lifetime maximum under the patient’s insurance.
- Monitor lifetime maximums and work with patients to keep them apprised of status.
Value Added Services
- Medic Alert Jewelry and annual re-enrollment.
- Assist with enrollment in manufacturer and medication assurance programs.
- Assist with enrollment in Medicaid and other government programs, if requested.
- Provide educational in-services to schools, day cares, hospitals and others.
- Utilize a holistic approach in working with you to provide assistance with your changing needs through the course of your lifetime.
- Provide educational “lifestyle resources” included with each factor order.
- Identify and work with community resources to provide additional assistance, if requested.
- Access to preventive care products such as helmets, knee pads, etc.
- Bilingual support available as needed.